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Graínne Proinseas's avatar

I manage a 104 year old small independent grocery store in Berkeley CA. We have been cultivating relationships of trust and mutual support with the neighborhood and broader community, as well as with local and regional food producers and distributors literally for multiple generations ( my boss is 80 and his parents started the store as recently arrived Greek immigrants in 1922. We NEVER gouge. Same tiny markup on wholesale across every product we carry. If we get a promo on wholesale, you get a markdown on the shelf price. There are elderly people on fixed incomes who pay a lower markup on things because we know they need a break. If you forgot your wallet, we make a IOU and tape it up next to the register, even if we’ve never seen you before. 99% of the time these IOUs are paid off within the week. This is not because we’re “woke”. It has been the company culture and practice since 1922. People still recall food the elder Mr Pappas gave their families free of charge during the Great Depression when they couldn’t afford to pay for it. When I stumbled into this job (my mother in law has worked there since 1976, and my husband has worked there since he was 14-I just joined the family enterprise so to speak) my friends and family were befuddled and disappointed that I would give so much of my time to something so low paying and unsexy- something that seemed unworthy of my level of education and my once upon a time dreams of doing human rights advocacy at the U.N or becoming a widely read writer. My “promise”. My “potential to do good in the world”. I find it so beautiful and interesting that as time goes on, those of us who toil in the trenches of the much maligned “essential work” we all learned so much about in the Covid era can experience a little validation of the humble life choices we’ve made. It turns out small independent grocery stores specifically are profoundly important if we are to beat back the Rust and liberate the Gears. And they don’t survive without enough of us rejecting THEIR definition of success and THEIR lessons about what life ambitions do and do not make someone worthy of respect and admiration.

Cindy's avatar

The lastest I have come across, from two retail outlets, is "download this app to track your package" Uh, No! Another way to track and sell your data. One retailer ( Eddie Bower ) was not a surprise. They've been purchased by vultures. But Peruvian connection? I complained both times.

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